Privacy Policy — How r777c Protects Your Data

Our Privacy Commitments

The six cards below summarise the core principles that guide how r777c handles your personal information. The full legal text for each principle is detailed in the numbered sections that follow.

Introduction and Scope

This Privacy Policy ("Policy") is issued by r777c ("we", "us", "our", "the Platform") and applies to all personal data collected from individuals ("you", "the Player", "the User") who access, register with, or use the r777c website and any associated services, including sports betting, live casino, slot games, crash games, and any promotional or bonus programmes offered by r777c.

By registering an account or using the r777c platform, you acknowledge that you have read and understood this Policy and that you consent to the collection, use, and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must not use the Platform.

Information We Collect

r777c collects personal data in the following categories. We collect only what is necessary for the purposes described in this Policy and do not retain data beyond the period required to fulfil those purposes.

r777c does not collect or process any special categories of sensitive personal data, including biometric data, health data, racial or ethnic origin data, or political opinions. If at any time you believe we have inadvertently collected such data, please contact us at [email protected] so that we may promptly delete it.

How We Use Your Information

r777c processes your personal data only for specified, explicit, and legitimate purposes. We do not use your data in any manner that is incompatible with the purposes set out in this section.

• Account creation, verification, and ongoing account management — including identity verification (KYC), age verification (21+), and account security monitoring.
• Processing deposits, withdrawals, and any financial transactions on the Platform, including fraud detection and anti-money-laundering checks.
• Delivering and improving the gaming and betting experience — including personalising game recommendations and resolving technical issues related to games or bets.
• Communicating with you about your account, transactions, support enquiries, security alerts, and material changes to these policies.
• Sending promotional communications — such as bonus offers, seasonal promotions (Eid, Pohela Boishakh, Victory Day specials), and cricket event notifications — only where you have consented or where permitted by applicable law.
• Responsible gaming monitoring — detecting patterns of potentially problematic gambling behaviour and, where appropriate, applying account-level safeguards such as deposit limits or cooling-off periods.
• Complying with all applicable legal, regulatory, and compliance obligations — including retaining records as required by law, responding to lawful requests from governmental or regulatory authorities, and preventing financial crime.

Legal Basis for Processing

r777c processes your personal data on one or more of the following legal bases, depending on the category of data and the purpose for which it is processed.

• Contract performance — processing that is necessary to enter into or perform the contract between you and r777c, including account registration, transaction processing, and customer support.
• Legal obligation — processing that is necessary to comply with a legal obligation applicable to r777c, including anti-money-laundering record-keeping, identity verification requirements, and responding to lawful authority requests.
• Legitimate interests — processing for purposes that are in r777c's legitimate business interests, such as fraud prevention, platform security monitoring, improving our services, and responsible gaming analytics, provided those interests are not overridden by your rights and freedoms.
• Consent — where r777c processes your data for purposes that are not strictly necessary (for example, sending you promotional communications or depositing marketing cookies), we do so only on the basis of your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time by contacting [email protected].

Sharing Your Information

r777c does not sell, rent, or trade your personal data to third parties. We share your personal data only in the limited circumstances set out below, and only to the extent necessary for the specified purpose.

• Payment service providers — bKash, Nagad, Rocket, Upay, and partner banks receive only the transaction data necessary to process your deposit or withdrawal. They do not receive your full account profile or betting history.
• Technology and infrastructure providers — third-party service providers who host, maintain, or support the r777c platform (including cloud hosting, analytics, and fraud-detection vendors) may process data on our behalf under strict data-processing agreements that prohibit them from using your data for their own purposes.
• Law enforcement and regulatory authorities — where r777c is required by applicable law, court order, or lawful authority request to disclose personal data, we will do so. We will notify you of such a disclosure where legally permitted to do so.
• Business successors — in the event of a merger, acquisition, or sale of all or part of r777c's business, your personal data may be transferred to the successor entity. You will be notified of any such transfer in advance where practicable, and the successor will be required to honour the terms of this Policy.

Payment Data and Financial Information

All financial transactions on r777c are denominated in Bangladeshi Taka (BDT) and are processed through our trusted payment partners — bKash, Nagad, Rocket, Upay, and partner banking institutions including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. When you make a deposit or withdrawal, the transaction is handled directly between you and the relevant payment provider through their own secure infrastructure. r777c receives a transaction confirmation and reference ID from the payment provider but does not receive, store, or have access to your full mobile wallet PIN, bank account password, or payment card security code.

Transaction records — including deposit amounts, withdrawal amounts, timestamps, and the payment method type used (e.g. bKash, Nagad) — are retained by r777c as part of our financial record-keeping obligations. These records are stored securely and are not accessible to unauthorised personnel. Financial records are retained for the minimum period required by applicable law and are then securely deleted.

Cookies and Tracking Technologies

r777c uses cookies and similar tracking technologies to operate essential platform functions and to improve your experience. The following types of cookies may be placed on your device when you use the r777c platform.

• Essential cookies — strictly necessary for the platform to function. These include session authentication cookies that keep you logged in, security tokens, and load-balancing cookies. These cannot be disabled without breaking core platform functionality.
• Analytics cookies — used to understand how players navigate and use the platform. Data collected is aggregated and anonymised. Analytics cookies help us identify pages that are slow, features that are confusing, and areas where players need more support.
• Preference cookies — used to remember your language setting and other display preferences between sessions. These improve usability but are not essential to platform operation.

You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies will impair or prevent your ability to use the r777c platform. r777c does not use third-party advertising cookies or behavioural tracking cookies that share your data with external advertising networks.

Data Retention

r777c retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, financial, or regulatory requirements. The retention period varies by data category. Identity and financial data required for anti-money-laundering compliance is retained for a minimum of five years from the date of account closure, as required by applicable law. Usage data and session logs are retained for a shorter period — typically twelve months — unless they are required in connection with an active investigation, dispute, or legal proceeding.

When data is no longer required for its original purpose and no legal retention obligation applies, r777c will securely delete or anonymise it. If you close your r777c account, we will initiate a data deletion process for all non-legally-required data within 30 days of account closure. You may request confirmation of deletion by contacting [email protected] after the 30-day window has elapsed.

Your Privacy Rights

As a player on r777c, you have the following rights in relation to your personal data. To exercise any of these rights, please submit your request in writing to [email protected]. r777c will respond to all valid data rights requests within 30 days of receipt.

• Right of access — you may request a copy of the personal data r777c holds about you, including the categories of data held, the purposes for which it is processed, and any third parties to whom it has been disclosed.
• Right to rectification — if any personal data r777c holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay.
• Right to erasure — you may request that r777c delete your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (if consent was the legal basis), or where the data has been processed unlawfully. This right is subject to our legal retention obligations.
• Right to restrict processing — in certain circumstances, you may request that r777c restrict the processing of your personal data — for example, while a rectification request is being assessed, or where you contest the lawfulness of processing.
• Right to data portability — where processing is based on your consent or on a contract, you may request that r777c provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
• Right to object — you may object at any time to the processing of your personal data where that processing is based on r777c's legitimate interests, including profiling. You also have an absolute right to object to processing of your data for direct marketing purposes.

Data Security

r777c implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include SSL/TLS encryption on all data transmissions, encrypted storage of sensitive account data, role-based access controls that restrict staff access to personal data on a need-to-know basis, regular security audits and vulnerability assessments, and secure deletion procedures for data that has reached the end of its retention period.

While r777c takes all reasonable steps to protect your data, no online platform can guarantee absolute security against all possible threats. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, r777c will notify you without undue delay via the contact details registered on your account, and will take all reasonable steps to contain the breach and mitigate its effects.

Children and Age Restriction

The r777c platform is strictly for adults aged 21 years and above. r777c does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register an account or use the Platform in any capacity. If r777c becomes aware that personal data has been collected from a person under the age of 21 — whether through the registration process, identity verification, or any other means — r777c will immediately suspend the relevant account and delete all associated personal data.

If you are a parent or guardian and you believe that a person under your care has registered with r777c or provided personal data to the Platform, please contact us immediately at [email protected]. We will investigate the matter promptly and delete any data associated with an underage user without delay.

Third-Party Links and Services

The r777c website may contain references to or integrations with third-party services — including game providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi — whose own privacy practices are independent of r777c's. When you interact with a third-party game or service within the r777c platform, that provider may collect certain technical or usage data directly in accordance with their own privacy policy. r777c is not responsible for the privacy practices of third-party game providers or payment processors. We encourage you to review the privacy policies of any third-party service you interact with through our platform.

Changes to This Privacy Policy

r777c reserves the right to update or amend this Privacy Policy at any time. When material changes are made to this Policy, we will notify registered players via their registered mobile number or email address, or by displaying a prominent notice on the r777c platform. The "Last updated" date at the top of this page indicates when the current version was published.

Your continued use of the r777c platform following notification of any changes to this Policy constitutes your acceptance of the revised Privacy Policy. If you do not agree with the revised Policy, you must discontinue use of the Platform and may request account closure by contacting [email protected].

Contact and Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data r777c holds about you, please contact our support team by email. Our team operates on Bangladesh Standard Time (UTC+6) and aims to respond to all data-related enquiries within one hour during normal operating hours.

When contacting us regarding your personal data, please include your registered account username and a clear description of your request. Do not include your account password, payment wallet PIN, or any financial credentials in email correspondence with r777c.